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We are now offering partnership opportunity to design your own custom high-quality merchandise. Our Cloud Fleece is too good to keep all to ourselves. For the last year or so we have been taking on custom merchandise requests and decided to open this up to more businesses and brands. We will work with you on a custom design from silhouette and fit, to embroidery, custom printing, or puff printing options. Send us a message for more information.

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As a small business we value you and want to do everything we can to provide a great experience. Because your business is so important to us, we want to make it easy to find the right size, a different color or even a different style that matches your needs 🤍

All ready to ship items and accessories ship within 3-5 business days of order placement and may be exchanged or returned within 14 days of delivery. 

Due to the delicate nature of the fabric, all DOVE styles are for store credit or exchange ONLY. All other styles will incur a $20 re-stocking fee for re-packing and shipping. Exchanges and store credit are free. 

All custom embroidery, sale or made to order items are final sale and cannot be returned or exchanged for merchandise or store credit.

Products under warranty should be handled with care.

If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Standard delivery usually takes around 7 business days. If your order hasn't arrived after two weeks, please contact us and we will look into the details.

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!